By using the bs326 platform, you agree to this Privacy Policy. It applies equally to both the website and the mobile app.
1Introduction
Bs326 (referred to herein as "we", "us", or "bs326") takes the protection of your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the measures we take to keep it safe.
Our privacy policy is built in accordance with international data protection standards. bs326 believes that each member's personal information belongs to them — we use it only to the extent necessary to deliver our services.
This Privacy Policy should be read alongside our Terms & Conditionsshould be read alongside. If you have any questions, feel free to reach out to our support team.
2What Information We Collect
Bs326 collects the following types of information from members. We only collect what is necessary to provide our services:
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender, nationality | To complete identity verification and KYC. |
| Contact Information | Mobile number, email address, home address | Account communications and security messages |
| Payment Information | Mobile banking number, bank account details | Deposit & Withdrawal Processing |
| Identity Document | Copy of NID / Passport / Driving License | To meet mandatory KYC legal obligations |
| Activity Information | Gaming history, betting records, transaction logs | Service Improvement & Security Monitoring |
| Technical Information | IP address, device information, browser type | Security Verification & Fraud Prevention |
3How We Collect Your Data
Bs326 collects your information through several channels. We are always transparent about what data is being collected and when:
- Directly from you: Information you provide directly when filling out the registration form, updating your profile, uploading verification documents, or contacting support.
- Automatically: When you use our website or app, certain technical data is collected automatically — such as your IP address, device type, browser information, and session logs.
- Via cookies: Our website uses cookies to remember session data and user preferences. Cookie usage is covered in detail under Section 6.
- From Third-Party Verification Services: For KYC verification, we work with licensed identity verification services that confirm the authenticity of submitted documents.
- From payment processors: During deposits and withdrawals, transaction confirmation data is received from payment providers (bKash, Nagad, Rocket).
bs326 will never ask for your bank PIN, mobile banking password, or card CVV. If anyone requests this information, contact our support team immediately.
4Purpose of Data Use
Information collected from you is used only for specific, legitimate purposes. bs326 never uses your data for unnecessary or unethical ends.
- Account Management: For registration, login verification, password recovery, and profile updates.
- Identity & Age Verification: To verify members' identity and age (18+) in compliance with international KYC and AML policies.
- Financial Transaction Processing: For processing deposits, sending withdrawals, and distributing bonuses.
- Customer Support: Your account information is used to provide fast, accurate solutions to your issues.
- Fraud & Abuse Prevention: To detect unusual activity and keep all member accounts secure.
- Service Improvement: To analyze user experience and continuously improve our services.
- Legal Obligations: To meet applicable legal and regulatory requirements.
- Promotional Communications: With your consent, to keep you informed about new offers, bonuses, and promotions. This consent can be withdrawn at any time.
5Data Sharing Policy
Bs326 never sells your personal data. We do not share your information with any advertising companies or third-party marketing firms. However, data may be shared in the following limited circumstances:
- Service Partners: Payment processors (bKash, Nagad, Rocket), KYC verification services, and IT service providers who directly support bs326's operations. All partners are bound by strict confidentiality agreements.
- Legal Authorities: Relevant information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
- Regulatory Authority: To fulfill legal requirements from licensing authorities or financial intelligence agencies.
- Business transfers: If bs326's business is ever merged or transferred in the future, members will be notified in advance and the protection of their data will be guaranteed.
All third-party service providers are contractually required to comply with bs326's privacy standards. They receive only the data necessary for their specific task — nothing more.
6Cookies & Tracking Technologies
Cookies and similar technologies are used across the bs326 website and app to enhance your experience and maintain platform security.
- Essential Cookies: Essential for maintaining login sessions, security verification, and core platform operations. Disabling these may cause the website to not function properly.
- Functional Cookies: Remembers your language preference, theme settings, and other personalized choices.
- Analytics Cookies: Collects anonymous usage data to understand which pages are most visited and where issues may exist.
- Security Cookies: Helps detect fraud and prevent the use of multiple accounts.
You can manage cookies through your browser settings. However, disabling essential cookies may limit your ability to use certain features of bs326.
7Data Security Measures
Bs326 uses industry-leading technical and administrative measures to protect your data. Our security framework is regularly updated and audited.
256-bit SSL Encryption
All data transmissions are secured with bank-grade encryption. Third parties cannot access or read your information under any circumstances.
Secure Servers
Your data is stored in internationally certified data centers with both physical and digital security measures in place.
Two-Factor Verification
Two-factor authentication (2FA) is used to prevent unauthorized access to your account.
Restricted Access
Bs326 staff can only access specific information required for their role — no single person has visibility into a complete account.
24/7 Security Monitoring
Our automated systems monitor for unusual activity around the clock, and an immediate alert is triggered whenever suspicious behavior is detected.
Regular Security Audits
Independent third-party security experts regularly audit our systems and identify vulnerabilities.
8Data Retention Period
Bs326 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration of an active account and up to 5 years after closure, in line with legal requirements.
- Financial Transaction Records: Retained for a minimum of 7 years in compliance with AML and tax regulations.
- KYC Documents: Retained for up to 5 years after account closure.
- Support Contact: Retained for up to 2 years from the date of last contact.
- Cookie & Session Data: Deleted when the session ends or after a maximum of 30 days.
Once the applicable retention period has ended, data is securely deleted or anonymized so that you can no longer be identified.
9Your Rights
As a bs326 member, you have several important rights regarding your personal data. We respect these rights and are here to help you exercise them:
Right to Access
You have the right to know what information we hold about you. Upon request, full details will be provided within 30 days.
Right to Rectification
You have the right to correct any inaccurate information we hold about you. Updates can be made through your profile settings or by contacting support.
Right to Erasure
Unless required by law, you may request the deletion of your account and personal data at any time.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted or suspended.
Right to Data Portability
You may request a download of your data in a standard, portable format.
Right to Opt Out of Marketing
You can unsubscribe from promotional emails or messages at any time.
To exercise any of the rights above, email us at support@bs326.net. We will respond within 30 days.
10Children's Privacy
Bs326 is an adults-only platform and we do not collect any information from individuals under the age of 18. Age is verified at registration, and any account found to have been created with a false age will be permanently closed.
If you become aware that a minor has opened an account on bs326, please notify us at support@bs326.net. We will take immediate action.
11Policy Changes
Bs326 may update this Privacy Policy when necessary. For any significant changes, we will notify you in advance via email or an in-platform notification.
The date of each update is noted at the top of the page as "Last Updated". Continued use of the platform after any changes constitutes your acceptance of the revised policy. We recommend reviewing this page from time to time.
12Contact
For any privacy-related questions, complaints, or requests, please get in touch with us:
Support@bs326.net — responses are typically sent within 24 hours.
Live Chat
Log in to the bs326 platform and reach us directly via Live Chat — available 24/7.