Bs326 Terms & Conditions — A Complete Guide for Members

1General Terms & Conditions

Bs326 (hereinafter referred to as "we", "the platform", or "bs326") is an online gaming and Sports Betting service provider operating in Bangladesh. These Terms & Conditions constitute a legally binding agreement between bs326 and all registered members.

These terms and conditions apply to all services, products, games, bonuses, promotions, and any part of the bs326 platform — including both our mobile app and website.

Bs326 reserves the right to change, amend, or update these terms and conditions at any time. Registered members will be notified via email or platform notification when changes are made. Continued use of the platform after any update constitutes acceptance of the revised terms.

2Eligibility & Registration

The following requirements must be met to open an account and play on bs326:

• Applicants must be 18 years of age or older. Opening an account for minors is strictly prohibited.
• Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be terminated.
• All information provided at registration — name, date of birth, mobile number, and email — must be accurate and truthful.
• Users must transact exclusively in their own name and use only their own payment methods. Operating an account under another person's identity is strictly prohibited.
• Registration is not permitted from regions where online gaming is prohibited by law.

Bs326 may initiate a Know Your Customer (KYC) verification process at any time. This may require submission of a national ID, passport, or other government-issued documents. Failure to complete verification may result in withdrawal privileges being suspended.

3Account Security

Keeping your bs326 account secure is your own responsibility. Never share your password or login credentials with anyone.

• Use a strong password — at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters.
• We strongly recommend keeping Two-Factor Authentication (2FA) enabled on your account.
• Avoid logging in from public or shared devices.
• If you notice any unusual activity or suspicious transactions on your account, contact our support team immediately.
• Bs326 will not be held liable for any loss resulting from unauthorized use of your account.

4Deposits & Withdrawals

Bs326 deposits and withdrawals are simple and secure. Instant transactions are available via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket.

• The minimum deposit amount is ৳200. Maximum limits may vary depending on the payment method.
• Deposits are generally instant. Bank transfers may take 1–3 business days.
• Account verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals are typically processed within 1–3 hours. Bank transfers may take longer.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made to the same method used for the deposit — transfers to third-party accounts are not permitted.
• Bs326 reserves the right to suspend any suspicious transaction pending investigation.

5Bonuses & Promotions

Bs326 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

• Wagering Requirement: Every bonus carries a wagering requirement. Typically, you must wager 10x–30x the bonus amount before making a withdrawal.
• Time Limit: Every bonus has an expiry period. If the wagering requirement is not met within the specified time, the bonus will be forfeited.
• One Bonus at a Time: Multiple bonuses cannot be claimed simultaneously unless the promotion explicitly allows it.
• Bonus Abuse: Any irregular activity exploiting bonus offers may result in account termination.
• Bs326 reserves the right to modify or cancel any bonus promotion at any time.

6Gaming Policy

All games on bs326 are conducted fairly and transparently. We partner with world-class game providers, and every game uses RNG (Random Number Generator) technology.

• All game outcomes are fully automated and random — manipulation or manual intervention of any kind is not possible.
• If a technical error causes an abnormal game result, that round will be considered void and the wagered amount will be refunded.
• Once a bet is confirmed in Sports Betting, it cannot be changed.
• If your internet connection drops during a live game, the data stored on bs326's servers will be considered the definitive record.
• Any dispute regarding a game outcome must be raised with support within 72 hours.

7Prohibited Activities

The following activities are strictly prohibited on bs326. Violations may result in account termination as well as legal action:

• Fraud, deception, or operating an account under another person's identity.
• Playing games using bots, scripts, or any automated software.
• Using the platform for money laundering purposes.
• Running multiple accounts under the same name or from the same device/IP address.
• Collusion or match-fixing attempts against other members.
• Attempting to hack or breach the bs326 system.
• Irregular use of bonus benefits or bonus abuse.

8Responsible Gaming

Bs326 believes gaming should be a healthy form of entertainment. We never encourage our members to play beyond their means. This section of our Terms & Conditions is something we take very seriously.

• Members can set daily, weekly, or monthly deposit limits at any time.
• Through the self-exclusion option, your account can be temporarily deactivated for a set period.
• You can set a time limit on your gaming sessions.
• A loss limit can be set — once you reach a specified amount in losses, a break will be triggered automatically.
• If you're experiencing a gaming problem, please contact our Responsible Play Professional support information is available on the page.

9Privacy & Data Protection

Bs326 treats the protection of members' personal information as a top priority. Details provided at registration are used solely for account management, identity verification, and service improvement.

• Member information is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is secured with 256-bit SSL encryption technology.
• To learn more about our full Privacy Policy, Privacy Policy Visit the page.

10Account Closure or Suspension

Bs326 may temporarily suspend or permanently close an account under the following circumstances:

• If any part of these terms and conditions is violated.
• If a member fails to provide the documents required for identity verification.
• If a suspicious or unusual transaction pattern is detected.
• When directed by a court order or law enforcement authority.
• If the member personally requests account closure.

If a valid balance exists prior to account closure, it will be returned once verification is complete — however, balances may be forfeited if the account was closed due to prohibited activity.

11Dispute Resolution

For any complaints or disputes, we believe in resolving matters through dialogue. The process for submitting a complaint is outlined below:

• Step 1: Submit a complaint to the support team via live chat or email.
• Step 2: The support team will provide an initial response within 48 hours.
• Step Three: Complex cases will be investigated and resolved within 7–14 business days.
• If a member is unsatisfied with the resolution, they retain the right to pursue arbitration.

12Changes to Terms & Conditions and Their Effect

Bs326 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Registered members will be duly notified before any changes take effect.

• For significant changes, at least 7 days' prior notice will be given.
• Minor amendments may take effect without prior notice.
• If a member does not agree to the updated terms, they may request to close their account.
• Continued use of the platform after any changes will be taken as acceptance of the updated terms.

If any part of these terms and conditions is found to be legally unenforceable, the remaining provisions will continue in full effect. bs326's terms and conditions will always be interpreted in accordance with applicable law.